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How do i redeem a voucher?

If you have a voucher, you can enter the voucher code directly into the »Voucher code« field during the payment process. The invoice amount of your order will then be immediately reduced in the browser window by the value of your voucher.

Can i also have a voucher paid out in cash?

In principle, vouchers cannot be paid out in cash.

My voucher code doesn’t work, what could be the reason?

In the extremely rare case that there should be a problem redeeming a voucher, our customer service hello@donbolso.de will be happy to help you.